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Showing posts from December, 2011

Lessons from a Failed E-Learning Implementation: when scope creep destroys a project

Most projects do not fail because of a lack of technical expertise. They fail because the project gradually becomes something it was never intended to be. As Stephen Covey wisely observed: «" You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, non-apologetically—to say 'no' to other things. The enemy of the best is often the good."» This quote perfectly captures one of the greatest challenges in project management: scope creep. Introduction Scope creep occurs when additional features, requirements, or deliverables are added to a project without formally assessing their impact on cost, time, and available resources. While each individual change may seem reasonable, the cumulative effect can derail even well-intentioned projects. I witnessed this firsthand during an attempt to convert a traditional classroom-based Home Health Aide (HHA) course into an online learning program. What began as a straightforward instructional desig...